Accessibility Links on the Web Page
In December, the UX Office and the web team tested the location of the link to Accessibility Services (http://library.rice.edu/accessibility) on Fondren Library’s webpage after a suggestion from Linda Spiro, chair of the Fondren Accessibility Committee. On the old web page, Accessibility was linked on the main home page, but after the redesign, had been placed under Visitor Information. Users could also search for it in the bento box with positive results, but due to the importance and use of the services, web team wanted to investigate the usability of adding the link to a more prominent place on the website.
Driven by the testing response, the web team recommended that the link to Accessibility Services be added to the top menu bar as the first link under Services, as well as, the top option under the Get Assistance Orange Action Button. This change should be implemented this week.
(original image provided by Jet Prendeville)
Testing by UX Office Graduate Student:
6 graduate students preferred the “Get Assistance” on the right, and 2 preferred “Service” on the left.
Testing by Library Ambassadors:
3 ambassadors were tested. 1 expected the link to be found at the top of the list under Services, 1 expected the link to be in both places, and 1 expected the link to be the first option under the “Get Assistance” button.
Student Quotes:
“I think that moving the link to Accessibility Services to the first option under the “Get Assistance” tab would be helpful!”
“I really like the suggestions because it enables Accessibility Services to be more prominent.”
The web team will be working on the increased usability of the Services web page (http://library.rice.edu/services), as well as, simplifying the Subject drop down menu under Contact Us (http://library.rice.edu/contact.) Please reach out to a member of the web team if there is something that you would like us to take a look at, gather user research, or make easier to navigate!
Web Team meets monthly, on the 4th Thursday of the month. Members include:
- Debra Kolah (Co-Chair)
- Jiun Kuo (Co-Chair)
- Sid Byrd
- Amanda Focke
- Sue Garrison
- Jeff Koffler
- Jet Prendeville
- Scott Vieira
