After a slow start due to Harvey, the UX Office is up to speed this Fall.
Survey of All Students:
The Survey of All Students is the primary (and in some cases only) survey that captures Rice students’ feedback each year, with close to a 100% response rate. More information on the survey can be found here: https://registrar.rice.edu/students/sas
For the past three years (2015-17), the UX Office has worked with the Office of Institutional Effectiveness (OIE) on Fondren Library’s section of this survey. In the interest of transparency, we have uploaded this year’s report to the Wiki (login required): https://wiki.rice.edu/confluence/display/FONDREN/Reports+-+Library-wide
We hope that you will read the report, and contact us if you would like clarification or more information on any of the topics.
In the coming weeks, we will be working with selected stakeholders to address some 2017 survey comments. Our goal is to crowdsource ideas and feedback on these subjects. We plan to report back with any changes made as a result of the survey by the end of the semester.
Fondren Library Student Ambassadors:
The Fondren Library Ambassadors have their first lunch meeting this Friday, October 6th. We are welcoming new ambassadors from Weiss and Duncan Colleges and we have five ambassadors that were with us last year. We are still looking for a graduate student representative, and representatives for Baker, Hanszen, Martel, McMurtry. If you know of a student that might be interested, please encourage them to fill out the form: http://library.rice.edu/~fondren/news/we-are-looking-fondren-library-student-ambassadors
The first ambassador meeting will include discussion about library wifi, color printing, and collect feedback on how students perceive library social media. Future meetings for the year include: continuing renovation discussions for the area outside of Room 156 and the 4th floor alcoves, e-books access and usage, a tour of the Digital Curation lab, a look at archives recovery help during hurricane Harvey, a field trip to the Library Service center, and the Research Awards and Fondren Fellows. If you have a topic or issue you would like brought up with the Ambassadors, please contact: Debra Kolah (dkolah@rice.edu), Norie Guthrie (slg4@rice.edu) or Amanda Thomas (althomas@rice.edu).
Some initiatives driven by the ambassadors were featured in the the September 20th issue of the Thresher: http://www.ricethresher.org/article/2017/09/new-fondren-equipment-revamps-experience
Many thanks to the Access Services team who helped put together supplies, and rolled out to the new supplies area located by the first floor area printers!
New supply area! (Veronica Huitrado)
New Whiteboards! (Mauricio Prado and Andrew Vieira)
New markers and eraser kit for the study rooms! (Michael Chiles)
Modern paper cutters, hole punch and more supplies!
New supplies signage. (Michael Chiles)
UX Question of the Week
The UX Question of the Week will start back up this week-this is always fun to watch as the students fill up the whiteboard with their thoughts and suggestions. If you would like to contribute a question, please contact Amanda Thomas (althomas@rice.edu).